Return Policy
Return Policy
Return Conditions
To be eligible for a return, the item must:
✔ Be in the same condition as received.
✔ Be unworn and unused.
✔ Have the original tags and packaging.
✔ Include the receipt or proof of purchase.
If the product has already been used, the customer is responsible for covering the return shipping cost. This cost may vary depending on your country. We recommend contacting our support team before initiating a return to ensure proper handling and instructions.
How to Request a Return
To start a return, contact us at:
📧 outlawscatalogue@outlook.com
If your return is accepted, we will send you a return shipping label along with all necessary instructions.
Damaged or Incorrect Items
Please inspect your order upon reception. If the item is defective, damaged, or you receive the wrong product, contact us immediately so we can resolve the issue promptly.
Exchanges
The quickest way to get what you want:
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Return the original item.
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Once the return is accepted, place a new order for the new item.
Refunds
We will notify you once we've received and inspected your return. If approved, a refund will be issued to your original payment method within 10 business days.
Keep in mind that your bank or payment provider may take additional time to process and post the refund.
📌 If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at:
📧 outlawscatalogue@outlook.com